FAQs

Find answers to your questions about eStatements, banded tuition, credit card fees and much more. Feel free to contact us if you don’t find an answer to your question here.

How Do I…

Quick Guide

When you register for classes, the payment due date will appear on your “Course Schedule and Fee Statement”.

You will receive an email notifying you that you have a new bill to view online when there are changes to your account. Current and past billing invoices/schedules are available for viewing through your MyPNW account. You may refer to a sample bill here.

You may sign up for direct deposit and have any refund automatically deposited in your designated bank account. Otherwise, a refund check will be mailed to your current address. If, however, the original payment was made by credit card, a credit will be issued back to the card.

A financial hold is placed on your account if you have a past due balance of any kind. A hold will prevent you from receiving or having access to your academic records (transcripts), diploma, and may cancel or prevent your future registration.

An electronic refund (ER) hold is placed on your account if you have not yet signed up for Direct Deposit. If you expect to receive refunds from financial aid or dropped classes, this is strongly recommended. Paper refund checks are only processed once a week. Setting up an eRefund account, however, is optional and will not prevent you from registering or from receiving transcripts or a diploma.

Address changes may be made in the Registration Office:

  • Hammond campus: Lawshe Hall, Room 130
  • Westville campus: Schwarz Hall, Room 40

The Composite Fee, generated by a required student fee, is used to support student technology (i.e. computer labs and classrooms, smart technology in classrooms, projectors, computers, printers), the repair and maintenance of academic and student service buildings and infrastructure, student activities, intramurals, intercollegiate athletics, the fitness centers, maintenance of parking facilities, and debt service.

Purdue Northwest assesses differential fees based on students’ majors in Nursing, Business, Engineering, and Technology programs, beginning with students admitted Fall 2016. The fee will be used to support educational advancements for students in the specific major, including faculty; support and coordination of professional career development; monitoring experimental learning activities; and maintenance of labs and capstone courses.

An authorized user is someone, like a parent or spouse, to whom you grant access to your account information, including e-bills. Authorized users are also given the link required to make payments. Individuals whom you grant proxy access will have the ability to view your student information, as authorized by you, such as financial aid awards and summary information, descriptions of holds on records, grades, unofficial transcripts, and class schedules.

Banded Tuition Guide

  • Banded tuition is defined as charging a single tuition rate for credits within a defined range.
  • PNW undergraduates pay the same basic tuition rate for a course load of 12 to 18 credit hours per semester.
  • Banded tuition is a way to help you graduate on time and reduce the cost of your education. If you take advantage of the banded tuition and enroll in 15+ credit hours per semester, you will graduate in the traditional four years. Tuition charged by the credit hour creates a financial disincentive for students to take more courses in a particular semester. According to the Indiana Commission for Higher Education, an additional year of college can cost a Hoosier student more than $50,000 in tuition, lost wages and related costs.
  • Banded tuition became effective with the Fall 2018 semester.
  • No. Many universities in Indiana have established banded tuition, including Purdue-West Lafayette, all the Indiana University campuses, Ball State University and Indiana State University. The Indiana Commission for Higher Education has found that seven in 10 students at Indiana public institutions that charge banded tuition take 15 credit hours in a semester compared to two in 10 at institutions that charge by the credit hour. Evidence nationwide suggests that banded tuition is a promising strategy for increasing student success and on-time completion.
  • The banded tuition rate includes tuition and composite fees and does not include any additional lab, differential or other course fees.
  • Banded tuition helps you and your family plan better financially, knowing tuition rates for full-time enrollment in advance.
  • By enrolling in 15+ credits per semester, and working with your advisor, you can better outline your four-year path to a degree on a semester by semester basis.
  • When compared to their full-time peers who take fewer than 15 credit hours, students who average 15+ credit hours each semester achieve higher GPAs and persist to the next semester at higher rates.
  • Banded tuition rates allow full-time undergraduate students to take more credit hours each fall and spring semester and not be charged an additional amount.
  • Banded tuition gives you opportunities to explore an area of interest by allowing you to enroll in a course without having to worry about the additional cost of the added course.
  • When you take advantage of banded tuition and enroll in 15 or more credits per semester, you will graduate in four years, which eliminates the additional expenses of a fifth or sixth year of college.
  • On-time graduation means a reduction in room, board, transportation and other college-related expenses for you and your family, and may also reduce student loan debt.
  • On-time graduation will allow you to move into the job market sooner. Earlier entry into the market could result in earning one or two years of additional income over the span of a career.
  • When you accelerate your program and take more than 15 credit hours each semester, you  have the opportunity to pursue a minor or certificate at no additional cost.
  • All in-state and out-of-state undergraduate students enrolled in 12 to 18 credit hours excluding fully on-line programs.
  • If you are enrolled in fewer than 12 hours, you will pay a per credit hour tuition rate. If you are enrolled in more than 18 hours, you will pay the banded tuition plus the per credit hour tuition rate for each hour over 18.
  • No, banded tuition applies to undergraduates only. It has been established to help undergraduate students earn a BA or BS degree in four years.
  • The applicability of banded tuition to Study Abroad will depend on the design of the individual Study Abroad program.
  • No, you will  pay by the credit hour during summer sessions.
  • Yes, banded tuition applies to both in-state and out-of-state undergraduate students in on-campus programs.
  • The banded tuition rate applies to dependents of staff members. Banded tuition does not affect individual employees or employees’ spouses since they are limited to remission on up to seven credit hours for fall and spring and four credit hours in the summer.
  • If you are enrolled in an on-campus degree program, you can include any online courses in the 12-18 credit tuition band. If you are enrolled strictly in an online degree program, you are not eligible for the banded tuition rate and must pay for courses by the credit hour. The RN-BSN online program as identified by the RNBS Completion Concentration (XRNB) is considered a fully-online degree program and thus would not be eligible for the banded tuition rate.
  • You should work with your academic advisor who will help you determine your options. PNW wants you to be successful and recognizes your ability to manage your academic workload is dependent on a variety of personal circumstances. These include learning style, time management, personal commitment and focus, financial and work burdens, family commitments, and other considerations. PNW academic advisors, financial advisors, student employment advisors and others can help guide you in making smart decisions about your academic load given your personal circumstances.
  • In consultation with your academic advisor, you can withdraw from some courses before the published deadline. If you are receiving financial aid, you should talk to a financial aid advisor before dropping below 12 credit hours due to the possible negative impact on your financial aid eligibility.
  • Financial aid eligibility will likely be the same for students enrolled in 12-18 credit hours; however, individual circumstances can vary. It is important to know that federal, state and institutional financial aid can be limited beyond the fourth year of college. Some Indiana state aid programs and some scholarships require completion of 30 credits each academic year.
  • Banded tuition does not have an impact on Satisfactory Academic Progress (SAP) calculations. The amount of tuition paid is not a factor in SAP calculations. The completion percentage component is calculated by dividing the number of hours completed by the number of hours attempted. A student who enrolls in 15 hours and successfully completes 12 hours has an 80% completion rate, regardless of how much was paid for those classes.
  • The following examples only address changes in tuition and fees.
    • I am in 15 hours and drop to 12 hours within the 100% refund period.
      • No change in tuition because you stayed in the banded range.
    • I am in 15 hours and drop to 12 hours within the 60, 40,  or 20% refund periods.
      • No change in tuition because you stayed in the banded range.
    • I am in 15 hours and drop to 12 hours within the 60, 40, 20% refund periods then add 3 credit hours.
      • No change in tuition because you stayed in the banded range.
    • I am in 15 hours and drop to 9 hours within the 100% refund period.
      • You will receive a 100% refund on the banded rate and then be assessed the per credit hour rate for 9 hours.
    • I am in 12 hours and drop to 9 hours within the 60% refund period.
      • In-state example:
        Banded rate (12-18 cr hrs)                                                    $3,906.30
        9 cr hrs x $260.42                                        $2,343.78
        3 cr hrs (12-9) x 40% (60% refund)
        =1.2 cr hrs x $260.42                                        312.51
        New assessment                                                                       – 2,656.29
        Credit to account                                                                       $1,250.01
    • I am in 9 hours and add 3 hours during 100% refund period.
      • You will now be in 12 hours and in the banded rate. The banded rate replaces the 9-hour rate.
    • I am in 18 hours, add 3 hours, and then drop 3 hours on the same day during the 60, 40, 20% refund periods.
      • Drops and adds that occur on the same day will net against each other.
      • In this example, the 3 hours added would net against the 3 hours dropped on the same day, and you would remain in 18 hours for tuition assessment purposes.
      • Differential and lab fees will be dropped at 60, 40, or 20%, depending on the drop date, and added at 100%.
    • I am in 16 hours, drop 3 hours at 0% (after refund periods) and, on the same day, I add 3 hours.
      • Any drops and adds that occur on the same day net against each other.
      • In this example, the 3 hours dropped would net against the 3 hours added on the same day, and you would remain in 16 hours for tuition assessment purposes.
      • Differential and lab fees would be dropped at 0% and added at 100%.

Credit Card Convenience Fees

  • The cost of processing credit and debit cards keeps going up. It’s now a significant annual expense for universities, and Purdue Northwest is no exception. Unfortunately, the university cannot absorb these costs and keep a PNW education as affordable as we would like. However, we do want to continue the convenience of allowing you to use credit and debit cards as payment options.
  • PNW has contracted with TouchNet® PayPath. This is a third party company that processes credit and debit card payments. This allows you to pay tuition, fees, fines and other student account charges, conveniently, online with a credit or debit card. When you use a credit card to make a payment, you will be charged a 2.85 percent processing fee by TouchNet® PayPath. The fee is charged by the third-party processor, not Purdue University Northwest.
  • You can pay by electronic check by providing your bank routing and account numbers online. You can mail a check or money order to the Bursar’s Office on either the Westville or Hammond Campus, or you can pay in person by check, cash, or money order.

PayPath accepts MasterCard, Visa, Discover, and American Express. Credit card payments can be made online via myPNW. If you need assistance, call or stop by the Bursar’s Office on the Hammond or Westville campuses.

The third-party credit card processor, TouchNet PayPath, established the 2.85 percent rate (minimum of $3.00) to cover the credit card transaction fees assessed by credit card companies.

No, an increasing number of schools are collecting convenience fees for credit/debit card transactions. Credit card convenience fees are not unique to PNW.

Yes, students can pay online via the myPNW system.

Another user can make an online payment on behalf of the student only if the student has set the individual up as an authorized user.

Credit card payments cannot be made in person, over the phone, or via mail. This is a security measure that ensures confidentiality of your payment information. Credit card payments may only be made through the myPNW system.

  • No, credit card companies will not honor checks used electronically. The payment will be returned as “account not found.” You may use these checks through the mail or in person only. Send mail payments to the Bursar’s Office on either campus. Always include your student ID number on the check.

No, the convenience fee is not refundable, even if the payment to which it relates is canceled, refunded, credited, or charged back.

Yes, if you use your debit card like a credit card to pay your student account charges, you will be charged the convenience fee. For checking or savings account debits, please use the e-check option to avoid paying the convenience fee.

No, the convenience fee is assessed by a third-party company, TouchNet PayPath, in addition to the payment. The convenience fee will not appear on your student account or on your statement.

  • Two separate transactions will appear on your credit card statement. One transaction for the student account payment and one transaction for the convenience fee. The transaction for the student account payment will appear as “PayPath Purdue University Northwest” and the transaction for the convenience fee will appear as “PayPath Convenience Fee.”

Accessing your eStatement

  • Electronic statements, or eStatements, are online student, faculty, and staff invoices that display the same information as the traditional paper billing statements.
  • Students, faculty, and staff can access their eStatement through their MyPNW account.
  • Authorized users, when notified by email that an eStatement is ready, can click on the link that is provided and login using the user ID (e-mail address) and password provided.
  • If you want a parent, guardian, or some other person(s) to have access to your eStatements, you will be able to set them up as an “Authorized User”. When you receive an eStatement, your authorized user will also receive an e-mail notification that your eStatement is available.
  • eStatements provide convenient access from any computer with an internet connection 24/7. Information is secure and confidential. The eStatement can only be viewed by the student, faculty, and staff member or authorized individuals. There are no mailing and postal delays.
  • You will receive an email message at your Purdue Northwest email address alerting you that your eStatement is available to view and pay. Click on the link provided in the e-mail and log-in to see your eStatement.
  • You can print your eStatement as you would any document maintained on your computer.
  • All students, faculty, and staff have access to the internet via the on-campus computer labs. Parents/guardians/others can access the internet at home, work, or a public library. Recipients of an eStatement can also print a copy of their bill and send it to their parents/guardians/others via U.S. mail, if necessary.

You have several options, including paying online. Visit the Payment Options page to learn more.