Below are several common questions residents ask about PNW housing.
If you need information that is not below, please contact us at firstname.lastname@example.org.
For prospective residents who would like to apply to live in University Village, please consult the following link for instructions outlining how to apply to University Village: Click Here To Apply!.
The $200.00 Housing Deposit that must be on file in order to be considered for a space in University Village serves only as a deposit for any possible damages while in residence. The Housing Deposit does not guarantee an assignment in University Village.
Apartments in University Village are gender specific. Floors in The University Village are co-ed. For more information please contact our Housing Operations Coordinator at email@example.com.
Assignments staff from the Department of Housing and Residential Education will be in contact with the student who has applied to live in University Village via their PNW student email. Assignments staff assesses the eligibility of each resident on a first-come, first-serve basis. In order to be considered for an assignment, the prospective resident must have all materials submitted and a space must be available for assignment. If the prospective resident is eligible for assignment, our Housing Operations Coordinator will contact the prospective resident with a completion notice. The student’s assignment information will be send via the students PNW student email at least two weeks before move in day.
While the Department of Housing and Residential Education does not guarantee roommate requests, we will do our best to accommodate such requests. To increase the likelihood of being assigned with the person you have requested, please make special note of the following:
- Each prospective resident should submit his/her completed housing materials as soon as possible.
- Each prospective resident needs to request their potential roommate in the housing application.
- The roommate request must be accepted mutually.
These helpful hints do not guarantee that a roommate request may be granted, but will increase the chance of the assignment being made.
If a prospective resident has been assigned a waiting list number, the Department of Housing and Residential Education will assign the prospective resident to an open space in the order of his/her waiting list number. For example, if the prospective resident’s waiting list number is 10, the individuals with waiting list numbers of 1 through 9 will be assigned to any open spaces prior to a space being assigned to the prospective resident with the waiting list number of 10.
If the prospective resident has been assigned a waiting list number and has not accepted an assignment, the prospective resident must cancel the housing contract in order to have the housing deposit released. If the prospective resident cancels the housing contract, he/she will lose his/her spot on the waiting list. To cancel the housing contract while on the waiting list, the prospective resident must submit the request in writing to firstname.lastname@example.org. Please note that when the housing deposit is released it will go toward any outstanding balances on the student’s account first. If there are no outstanding balances on the student’s account, then the housing deposit will be issued back to the prospective resident.
Fill out a contract petition form found here: Forms and Docs. Please follow the instructions found on this page and submit the contract petition to our Assignments staff. Each petition is reviewed and handled on a case-by-base basis. PLEASE NOTE: Cancellations after the start of the contract term will result in a significant financial penalty. Please check with housing staff prior to finding new housing and moving off campus.
The staff of Housing and Residential Education encourage residents to speak directly with the roommate with which he/she has a conflict. In the case that direct communication is not accepted or is not appropriate given the circumstances, the resident is encouraged to speak with his/her Resident Assistant. The Resident Assistant will advise, make suggestions, or intervene given the circumstances. In some cases, the Resident Assistant will alert HRE Senior Staff of the situation who will step in to mediate the concern. The staff of Housing and Residential Education encourage residents to communicate with one another to resolve conflicts.
Residents of The University Village are assigned a mailbox on the first floor of the building in which they live. Residents receive a key for their individual mailbox. Please Note: Under no circumstances should a resident give his/her key to anyone else. If a staff member of Housing and Residential Education discovers that a mailbox key is in the possession of someone other than the resident, the staff member will confiscate the mailbox key and write an incident report about the situation.
Hours will be posted as to when packages will be distributed. If a resident receives a package, the package will be logged and the student will receive an email when their package is ready to be picked up. The resident must present his/her ID to the Griffin Hall front desk during the hours indicated in the notification email to retrieve the package. If the resident is unable to retrieve the package during these hours, he/she may make special arrangements with the HRE Staff to pick up the package by emailing email@example.com or by calling (219) 989-4150.
If a resident discovers that something needs to be fixed in his/her apartment, the resident should report the concern immediately to the front desk of their building. For more information please visit our Work Order Page. The University Village Maintenance Crew members do their best to address concerns in a timely manner.
The Health and Safety Inspection is a tool used by Housing and Residential Education to check on the cleanliness status of each apartment suite, to address any maintenance concerns discovered by staff, and to assist residents in getting into a cleaning routine. Health and Safety Inspections are conducted once or twice each semester by Resident Assistants and maintenance staff of the Department of Housing and Residential Education. Residents are usually notified of the date and time frame when Health and Safety Inspections will be conducted (thought inspections may happen at anytime). Residents should prepare their apartments prior to the Health and Safety Inspection. If residents fail their health and safety inspection, they will be documented and, when necessary, the Department will step in to address cleanliness concerns. If the Department needs to address cleanliness concerns, the residents of the apartment suite will be charged for the labor and supplies related to cleaning and maintenance needs of the apartment. In addition, it is a violation of housing policy to fail a health and safety inspection and this failure will be a part of the student’s conduct record.
In the event that roommates cannot resolve an issue despite completing a roommate agreement and meeting with their RA for a room mediation, residents can submit a Room Change Request Form online when the room change request form is available. After residents complete this form, it will be submitted to Assignments staff for review. Residents will then meet with the Community Director and discuss the room change request, at which point Assignments staff will approve or deny the request. All cases will be reviewed and handled on a case-by-case basis.
New Residents to University Village should first talk to all their roommates about what their are bringing to ensure there are not duplicated items in kitchens and living rooms.
Here is a list of suggested items:
Bedroom (Provided: x-long twin-size bed, dresser, desk and chair)
- Sheets (Twin Extra Long)
- Blanket (Comforter) and Pillows
- Alarm Clock
- Computer and Printer (Wireless printing is not allowed, so be sure to bring a printer cable.)
- Ethernet Cord (Wi-Fi is Available)
- Small Lamp
Bathroom (Provided: shower, toilet, sink w/ mirror)
- Bath Rug/Mat (these are REQUIRED for each resident to have)
- Shower Curtain (these are REQUIRED for each resident to have)
- Toilet paper
- Toilet Brush
- Bathroom Cleaning Chemicals
- Rags and/or sponges to clean bathroom
Living Room (Provided: Sofa, Chair, Coffee Table, End Table, Entertainment Center)
- Compact Stereo (Quiet Hours at 11pm)
- TV and Cable Cord (Dish TV Provided)
- Floor Lamps (no Halogen Bulbs)
- Plates, Cups, Glasses
- Utensils (Silverware)
- Pots and Pans
- Coffee Maker
- Cleaning Supplies (Soap, Chemicals and Rags)
- Garbage Can and Bags
- Recycle Bin (bags are available at the front desk of your building)
Laundry (Provided: 3 washers and 3 dryers per floor)
- Fabric Softener
To assist with preventing the spread of the current health crisis, there are items we are recommending all students bring with them to campus. These will be helpful not only in your room/apartment, but also while in classes and on campus:
- Face coverings (enough for a week) with proper bag to wash them in
- Disinfectant wipes for the apartment and your backpack
- Disinfectant spray/cleaner for common areas/bathroom
- Hand soap
- Hand sanitizer
- Digital Thermometer
- Band-aids and antibiotic cream
- Allergy and anti-diarrheal medication
- Over-the-counter fever reducer medication (such as Tylenol or Paracetamol)
- Contact information of your health care provider
- Health insurance contact information
- Sub woofers
- Furniture (sofas, mattresses, futons, etc…)
- Weapons (including knives that are not kitchen knives and any items that mimics a real weapon such as paintball guns)
- Halogen Lamps
- Mini fridge taller than 20 inches
- Deep Freezer
- Large Appliances
- Hoverboards (any self-propelled scooter device)
- Pets (except fish in 10 gallon tanks)