On this page in the menu below, you will find links to several resources that may help you understand both the experience your child is going through and give you some ideas as to how we can best work together to achieve success for your child living in our halls.
It is our belief, as a housing department, that parents and supporters of our residents are important and necessary partners in helping our residents successfully navigate the residential college experience. It is not easy to be away from home for the first time and we are looking to help them create this new “home away from home.” Part of this transition is working directly with the students on issues facing them so they can learn how to cope with the challenges that await them after college. Staff from the Department of Housing and Residential Education are specifically trained to educated students on ways to work on many issues from handling roommate concerns to making good decisions. When our staff talks to parents and supporters of these students, we look to you to reinforce our methods as we seek to support and challenge our students on their journey.
In the resources below you will find a link to our Resident Handbook. This very instructive document will give you an idea of what it is like to live in housing. By reading through all the materials there, you can best support and help your student cope with challenges they face.
Another important link you will find below is our University’s FERPA Information for Students and Parents webpage. FERPA stands for the Family Educational Rights and Privacy Act and gives educational institutions guidance over the disclosure of student information. In short, this law makes it important for us to establish a communication relationship with our residents so they can best advocate for themselves. This is an important law for parents and supporters to understand as it can often make communication frustrating and difficult due to a lack of understanding of all that this law contains.
There are two offices I would like to specifically highlight from the list below. The first is the Office of the Dean of Students. There are many resources available from this office, but I would especially highlight the position of Student Advocate. If a student goes to this office, they have the automatic support of this Student Advocate to help them navigate any issue that may come up.
I would also like to highlight a link below to our counseling center. Often students do not take advantage of counseling services while at college due to a perceived stigma placed on them by this choice. However, it is our fervent belief that many students can benefit from counseling services, especially as they go through so many changes during their college years. If you are worried about your child and are considering ways to help them, I urge you to encourage your child to seek out someone who can talk to them and support them. Just like the Dean of Students office above, the counseling center will listen will also look to support your child in having a successful college experience.
If you ever have any questions throughout the year, please contact us. Your first phone call should always be to our front desk and they will get your call to the appropriate person to answer your question. That phone number is 219-989-4150. You can also email us at firstname.lastname@example.org.
I wish you and your child a successful year!
Executive Director of Housing and Residential Education