IT Status

Current status of PNW Information Technology systems and services.

Current Alerts

There are no major alerts at this time.

Scheduled Maintenance

(see: “When are the PNW Information Services Maintenance Windows?“)

 

Networking will be doing maintenance on the Westville campus.

During this maintenance period there is no impact to service anticipated.

Start: 6:00 PM, Wednesday, 09/16/2026

End:   8:00 PM, Wednesday, 09/16/2026

Networking will be doing maintenance at the Riley Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:15 PM, Thursday, 09/17/2026

End:   8:15 PM, Thursday, 09/17/2026

Recent Resolved Issues (30 Days)

Networking will be doing maintenance at the SAB Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Monday, 09/14/2026

End:   8:00 PM, Monday, 09/14/2026

Networking will be doing maintenance at the HTM Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Friday, 09/11/2026

End:   8:00 PM, Friday, 09/11/2026

Networking will be doing maintenance at the Center for Innovation and Design Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Tuesday, 09/08/2026

End:   8:00 PM, Tuesday, 09/08/2026

Networking will be migrating staff workstations in the Anderson, CLO, FNRC, UNSV, and CHC buildings to private IP addresses.

During this maintenance period Staff workstations will experience a short interruption in network connection while changes are being applied.

Start: 10:00 PM, Wednesday, 09/9/2026

End:   12:00 AM, Thursday, 09/10/2026

Networking will be doing maintenance in the TECH Building.

During this maintenance period Wired and wireless service for the third floor of TECH will be unavailable for approximately 15 minutes.

Start: 9:00 PM, Tuesday, 09/1/2026

End:   10:00 PM, Tuesday, 09/1/2026

Following the recent Microsoft licensing issues, we have identified an additional impact on our Microsoft Teams calling configurations that requires manual recovery. The telephony team has already begun the remediation process.

Note: this only impacts the ~80 phone numbers at PNW that have been migrated to Microsoft Teams calling. If you have not yet been moved to Teams calling, your phone number should continue operating normally.

Current Service Status

  • Internal Calls: Teams client to Teams client calls made between PFW, PNW, and Purdue West Lafayette users are functioning normally. However, calls made from a non-migrated phone number to a Teams number may fail and vice versa.
  • External Calls: Calls to and from external numbers may fail or result in a busy signal for migrated phone numbers.

There is currently no estimated time for full resolution. We are actively working on the issue and will provide another update as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

Networking will be disabling network WAN routers on the Westville campus which have been running on generator power during the campus closure. They intend to replace these routers before campus is reopened. No user impact expected since Westville campus is closed.

Start: 11:00pm, Thursday, 08/20/2026
End: 12:00am, Friday, 08/21/2026

Multiple buildings on the PNW Hammond campus are experiencing an outage impacting users’ ability to connect to the wireless network. Systems administrators are aware of the issue and are working on a resolution.

Buildings Impacted:
  • CLO
  • LAWS
  • ANDR
  • CHC
  • CMEC
  • RIL
  • SULB
  • GYTE

Start: 9:27am, Tuesday 8/18/2026
End: 1:16 PM, Tuesday 8/18/2026

Networking will be migrating staff workstations in the Porter and Potter buildings to private IP addresses for continued work on the public IP retirement/Attack Surface Reduction project.

Staff workstations will experience a short interruption in network connection while changes are being applied.

Start: 9:00 PM, Monday, 08/10/2026

End: 11:00 PM, Monday, 08/10/2026

Networking will be making changes to the network on the Westville campus to improve the wireless service

During this maintenance there is no downtime anticipated.

 

Start: 3:00 AM, Saturday, 08/01/2026

End:   6:00 AM, Saturday, 08/01/2026

PNW Enterprise Applications team will apply Banner upgrades to the production database.

The following applications will be unavailable during this maintenance:
• Banner

Start: 05:00 PM, Saturday, 08/01/2026

End:  10:00 PM, Saturday, 08/01/2026

Networking will be making changes to the network in Griffith and Peregrine Halls to improve the wireless service

During this maintenance there may be a 5 minute interruption of service.

 

Start: 3:00 PM, Wednesday, 07/29/2026

End:   3:30 PM, Wednesday, 07/29/2026

Some shared services housed at Purdue West Lafayette may also be affected by issues. Please visit the Purdue IT Status Page for more information.

Purdue IT Status


How can I get IT Notice updates?

Emergency IT Notices are sent to e-mail distribution lists containing users that are affected:

  • #PNW_All_Faculty_and_Staff
  • #PNW_All_Students

Non-Emergency IT Notices, and Scheduled Maintenance notifications are sent to the e-mail distribution list:

  • #PNW_ITNotice

Users will need to opt-in to this distribution list if they would like to receive these updates.  How to join/leave e-mail distribution lists.

All IT Notices and Scheduled Maintenance notifications will be posted to this site.