IT Status
Current status of PNW Information Technology systems and services.
Current Alerts
Microsoft Outlook and some other Microsoft services are offline for all users. This appears to be affecting all Purdue accounts and some external accounts. Microsoft is aware and investigating. Updates on their status can be found at https://status.cloud.microsoft/Service
Start: 10:00 PM, Thursday, 11/12/2026
End: No ETR at this time
Scheduled Maintenance
(see: “When are the PNW Information Services Maintenance Windows?“)
Networking will be changing the IP address ranges used for VoIP phones in the CLO, GYTE, POTT, and PORT buildings.
During the window, phones will restart (about 1-2 minutes) to apply the changes.
Start: 10:00 PM, Saturday, 11/14/2026
End: 1:00 AM, Sunday, 11/15/2026
Networking will be changing the IP address ranges used for VoIP phones in the PERG, GRIF, FNRC, and CHC building.
During the window, phones will restart (about 1-2 minutes) to apply the changes.
Start: 11:00 PM, Monday, 11/16/2026
End: 1:00 AM, Tuesday, 11/17/2026
Networking will be changing the IP address ranges used for VoIP phones in the CLC, HTM, and RILY buildings.
During the window, phones will restart (about 1-2 minutes) to apply the changes.
Start: 11:00 PM, Wednesday, 11/18/2026
End: 1:00 AM, Thursday, 11/19/2026
Networking will be migrating staff workstations in the GYTE and NILS buildings to private IP addresses.
Staff workstations will experience a short interruption in network connection while changes are being applied.
Start: 10:00 PM, Saturday, 11/21/2026
End: 3:00 AM, Sunday, 11/22/2026
Recent Resolved Issues (30 Days)
Networking will be doing maintenance at the SAB Building.
During this maintenance period the Wired, wireless devices and phones will be without network connectivity.
Start: 5:00 PM, Thursday, 10/15/2026
End: 8:00 PM, Thursday, 10/15/2026
During scheduled network maintenance in SAB, VoIP phones stopped registering on the new equipment. Until this was resolved, desk phones in this area were not usable, and computers connected via those phones may not have had a network connection. Networking staff resolved the issue the following morning.
Start: 11:00 pm, Thursday, 10/15/2026
End: 7:40 am, Friday, 10/16/2026
Some users were experiencing issues logging into the Cisco Secure Client VPN and Zone VPN. After successfully approving the authentication request, regardless of the MFA method used, the VPN client returned a login error. The Networking and Security Services teams have resolved this as of 8:30am.
Start: 11:30am, Tuesday, 10/13/2026
End: 08:30am, Wednesday, 10/14/2026
Some shared services housed at Purdue West Lafayette may also be affected by issues. Please visit the Purdue IT Status Page for more information.
How can I get IT Notice updates?
Emergency IT Notices are sent to e-mail distribution lists containing users that are affected:
- #PNW_All_Faculty_and_Staff
- #PNW_All_Students
Non-Emergency IT Notices and Scheduled Maintenance notifications are sent to the e-mail distribution list:
- #PNW_ITNotice
Users will need to opt in to this distribution list if they would like to receive these updates. How to join/leave e-mail distribution lists.
All IT Notices and Scheduled Maintenance notifications will be posted to this site.