Access to Student Information

Students at PNW have the ability to authorize another person, such as a parent or guardian, to view their student information as displayed within Self-Service Banner (SSB). Individuals granted Proxy access by a student will have the ability to view information for that specific student, as authorized by the student, such as financial aid award and summary information, descriptions of holds on records, grades, unofficial transcripts, and class schedules.

Go to myPNW Proxy Access FAQ’s for additional information.

Students may also provide a passphrase to a proxy for them to use when speaking with a PNW representative (Enrollment Services staff or Academic Advisors) about their data contained within the student information system. This added security ensures the confidentiality of a student’s information under FERPA regulations. A PNW staff member will only be able to discuss information about the student, in person or over the phone, after the proxy has provided the passphrase for that student to the PNW representative.

Students may revoke proxy access authorizations at any time via Self-Service Banner (SSB) by removing permission from a proxy user.

Directions for Students

1. Log in to the myPNW Portal
2. Go to the Registration Tab and click on FERPA/PNW Proxy Access in the Registration Shortcuts box to begin the process.

Click here for detailed instructions on how to assign Proxy Access.

Directions for the Proxy

If you have received the initial email that you have been allowed access to your student’s information, click here for detailed instructions to finish setting up your account.

Access to Bursar Bill and Payment Information

Students also have the ability to authorize other individuals (such as parents or guardians) to view a bursar bill and to pay all or part of the balance due.  Students must create an Authorized User access from the Bills & Payments tab in MyPNW by clicking on Bill & Payment Portal and then on the Authorized Users tab in the Touchnet Payment System. This is a separate process from Proxy Access.

Directions for Students

Click here for detailed instructions on how to set up access for Bursar Bill and Payment Authorization.

Directions for Authorized Users

When their student’s eStatement is available, individuals who have been set up as authorized users will receive an email notification, which contains a link to login to the system and a password.