Customer Service Center

Need technical assistance? PNW’s Customer Service Center is ready to help!

Submit a Ticket

Connect to the CSC Virtual Helpdesk 

Help Us Help You

Please provide a detailed summary of your problem, your full name and contact information, including your phone number. If your issue concerns a University computer or printer, please include the exact location, PC Serial # or printer model. This information help us to resolve your problem more quickly.

Contact Us

Note: The Hammond Library CSC location will be closed until further notice.

Walk-In support may be subject to change due to staffing. Please make use of our alternate contact methods if we are unavailable in person on a day where you need assistance.

Summer Schedule

Starting May 8, 2023

Monday – Friday. 7:30 am – 4:30 pm

Saturday, Sunday, 10:00 am – 5:00 pm


  • Memorial Day, May 29, 2023
  • Information Services Annual Picnic, June 23, 2023
    Closing at 11:30 am
  • Independence Day, July 4, 2023

Monday to Friday, 7:30 a.m. to 4:30 p.m.

Saturday and Sunday, 10:00 a.m. to 5:00 p.m.

(219) 989-2888

Monday to Friday, 8 a.m. to 4:30 p.m.

Join the Virtual Help Desk

Monday to Friday, 8 a.m. to 4:30 p.m.

(219) 989-2888

Monday to Friday, 8 a.m. to 4:30 p.m.

(219) 989-2888

Frequently Asked Questions

From BoilerKey signup to changing your password, explore answers to our most common questions!