Customer Service Center

Need technical assistance? PNW’s Customer Service Center is ready to help!

Submit a Ticket

Connect to the CSC Virtual Helpdesk 


Help Us Help You

Please provide a detailed summary of your problem, your full name and contact information, including your phone number. If your issue concerns a University computer or printer, please include the exact location, PC Serial # or printer model. This information help us to resolve your problem more quickly.

Contact Us

The in-person hours for CSC locations have been abbreviated due to COVID-19.  Please note that these hours may change again at any time as the situation develops.  Thank you for your understanding.

Note: The Hammond Library CSC location will be closed until further notice.

Monday to Friday, 7:30 a.m. to 4:30 p.m.

csc@pnw.edu

(219) 989-2888

Monday to Friday, 8 a.m. to 4:30 p.m.

Join the Virtual Help Desk

Masks are required at all CSC locations. Email and the Virtual Helpdesk may offer better methods for contacting the CSC at this time.

Monday to Friday, 8 a.m. to 4:30 p.m.

csc@pnw.edu

(219) 989-2888

Masks are required at all CSC locations. Email and the Virtual Helpdesk may offer better methods for contacting the CSC at this time.

Monday to Friday, 8 a.m. to 4:30 p.m.

csc@pnw.edu

(219) 989-2888

Frequently Asked Questions

From BoilerKey signup to changing your password, explore answers to our most common questions!


FAQs

Frequently Asked Questions

From BoilerKey signup to changing your password, explore answers to our most common questions!


FAQs