FAQs

Many people have questions when considering therapy. We hope this page will answer some of them – but you are always welcome to call us (219-230-9827‬) with any specifics.

The Couple and Family Therapy Center is part of the renowned Purdue University Northwest’s masters program in marriage and family therapy. As a training center, therapy services occur at the same time training does.

The therapist interns at the CFTC all have their bachelor’s degrees, and are working towards a master’s degree in marriage and family therapy. In order to do this, they must receive supervised experience in providing therapy. Faculty in the program, who are typically Approved Supervisors in the American Association for Marriage and Family Therapy, as well as licensed marriage and family therapists, manage and oversee all cases where interns see clients.

Sessions may be viewed directly by faculty or they may be viewed via recordings for feedback for the therapist on making sure that you are receiving quality services (with your signed permission). All cases must be supervised and regular meetings occur between interns and their supervisors to discuss case progress.

Your initial session at the CFTC, which typically lasts about 90 minutes, is referred to as the intake session. You should give yourself a comfortable amount of time to find the center and get familiar with the facility. Prior to the intake session you will receive an email with a link to an electronic health system where you can create an account and complete documents prior to your first session with your therapist. If you have not received your invitation within 48 hours of your scheduled session, please contact your therapist.

If you do not have access to a computer, cell phone, or tablet, you can complete the intake paperwork and documents when you arrive for your session.

In order to keep the waiting list down, provide our attending clients with flexible appointment times, and promote stability of therapeutic work, we ask with all due respect that clients make every effort to attend their scheduled appointments.

At the CFTC we have firm policies regarding cancellations and no-show appointments.

We understand that circumstances may arise that make it difficult if not impossible for clients to attend their scheduled session, but ask that in such cases the client(s) call the center as soon as possible (24 hour notice is highly recommended and appreciated). Clients who cancel without adequate notice will be charged a fee.

To help accommodate your schedule, we offer both daytime and nighttime appointments. We are open Monday – Thursday 9:00 A.M. – 9:00 P.M and Friday 9:00 A.M. – 5:00 P.M.

To set up an appointment call ‪(219) 230-9827‬. You will complete a brief phone intake after which your therapist will call you back to set up an initial intake session. All calls are kept strictly confidential. You may also complete a brief survey to request an appointment and inquire about information.

We operate on a sliding fee scale. The scale is based on family size, income, and ability to pay. Sliding fee services run between $5-$75. In addition, during the first session only, an intake fee of 50% of your session fee (or $5, whichever is greater) is charged which pays for any testing and file fees.

Because we operate on a sliding fee scale, we do not bill insurance. Clients typically find our fees to be lower than their insurance co-pay. The CFTC provides receipts that clients can submit to their insurance company on their own if they desire. There is no guarantee services will be covered by your insurance; many do not accept interns as covered therapists.

The CFTC does not provide psychological or custody evaluations.

Yes, we provide therapy for individuals mandated to therapy by the court system. We can provide therapy to court mandated clients for anger management or substance abuse. The number of sessions individuals are required to complete varies depending upon your initial evaluation results. We do not provide court-mandated therapy for courts outside of Indiana.

No, we do not offer any medications or medication management services at our facility. We do not have any medication on property, nor do we have prescription writing capabilities. We can refer you to a psychiatrist or your another provider if this is a service that you would like to explore.