Office of Instructional Technology
We support innovative education for students through analysis and collaborative discussion to provide solutions that enhance instruction and increase efficiencies for student success and learning.
Call to receive phone support or stop in our Hammond Office
- (219) 989-2873
- Gyte 135
- Monday – Thursday 9 a.m. – 4 p.m.
Meet with us Virtually
CONNECT TO THE OIT VIRTUAL HELPDESK
- Monday, Wednesday, Thursday 12 p.m. – 5 p.m.
- Tuesday 12:30 p.m. – 5:00p.m.
- Friday 11 a.m. – 2 p.m.
Need an appointment?
OIT Staff are available for appointments at the Westville campus and on Fridays at the Hammond campus.
All appointments must adhere to the “Safe Appointment Procedure Guidelines” highlighted in this Google Document and made 24 hours ahead of time, during regular business hours.
Our staff will reply promptly with confirmation or to request a different day/time.
Email oit@pnw.edu to begin the conversation.
Call into the Virtual Help Desk from your Phone:
Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 558 8656 US (New York)
+1 301 715 8592 US (Washington D.C)
+1 346 248 7799 US (Houston)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
Meeting ID: 701 586 7709
Passcode: 985311
Send an email to oit@pnw.edu to receive assistance.
- Monday – Thursday 9 a.m. – 5 p.m.
- Friday 9 a.m. – 2 p.m.
Supported Services
Brightspace
Instructor Resources
Review tips and tricks for start and end of semester as well as helpful guides.
Instructor Training Course
Student Resources
View guides and tutorials for functioning in Brightspace.
Enroll in Practice Course
Screen Recording Tools
Kaltura for Students
Offers easy screen recording capabilities for capturing voice over with presentations or videos.
Faculty/Staff Tools
From user-friendly Kaltura, to Camtasia, to the Video Express Room, determine which tool can best meet your recording needs.
Additional Areas of Support
The Respondus tool, for faculty, is an exam-creation and testing tool that can be used to import/export assessments to and from the LMS, Brightspace.
It can be accompanied by a LockDown Browser & Monitor tool, for students, that prevents navigating outside a testing window during testing time.
Zoom in Brightspace
Zoom provides remote conferencing services with video, chat, screen share, and is mobile friendly.
Zoom Accounts and FAQ
Connect with the CSC for assistance with your Zoom account and to read through the FAQ.
Available to faculty and staff, this powerful survey tool lets you create, distribute, and track surveys that can be as simple or as complex as needed to meet your needs.
PNW is committed to providing equal access to educational programs, services, activities and events.
Our office can help train you on how to run the Accessibility Wizard for your documents and speak with you about basic accessibility guidelines. These requests require an appointment. Please email oit@pnw.edu to schedule and refer to our website with our getting started resources.
Upcoming Events
Nov 16
Level Up Training Series: Communication Tools
Join our Educational Technologist to learn how to use intelligent agents, instant messaging and the activity feed to Level Up in this Brightspace demo.
Nov 17
Level Up Training Series: Communication Tools
Join our Educational Technologist to learn how to use intelligent agents, instant messaging and the activity feed to Level Up in this Brightspace demo.