Office of Instructional Technology

We support innovative education for students through analysis and collaborative discussion to provide solutions that enhance instruction and increase efficiencies for student success and learning.

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Monday through Thursday:

  • 9 a.m. to 4 p.m.


  • 10 a.m. to 1 p.m.

Connect for a 1:1 Consultation

Monday through Thursday:

  • 9 a.m. to 2 p.m.

All appointments must be made 24 hours ahead of time, during regular business hours.

Our staff will reply promptly with confirmation or to request a different day/time. Email to begin the conversation.

CLOSED on the following days/times:

  • Every Friday from 1 p.m. to 2 p.m. for staff professional development.

Supported Services


Log Into Brightspace

Instructor Resources
Review tips and tricks for start and end of semester as well as helpful guides.
Instructor Training Course

Student Resources
View guides and tutorials for functioning in Brightspace.
Student Training Course

Computer screen with graphs and data

Screen Recording Tools

Kaltura for Students
Offers easy screen recording capabilities for capturing voice over with presentations or videos.

Faculty/Staff Tools
From user-friendly Kaltura to Camtasia, determine which tool can best meet your recording needs.

Additional Services

iClicker Cloud
iClicker Cloud is the new centrally supported and funded classroom response tool for PNW.

iClicker Resources

The Respondus tool, for faculty, is an exam-creation and testing tool that can be used to import/export assessments to and from the LMS, Brightspace.

It can be accompanied by a LockDown Browser & Monitor tool, for students, that prevents navigating outside a testing window during testing time.

Faculty Resources
Student Resources

Zoom in Brightspace
Zoom provides remote conferencing services with video, chat, screen share, and is mobile friendly.

Zoom Accounts and FAQ
Connect with the CSC for assistance with your Zoom account and to read through the FAQ.

Available to faculty and staff, this powerful survey tool lets you create, distribute, and track surveys that can be as simple or as complex as needed to meet your needs.

Refer to our website for resources on getting started.

PNW is committed to providing equal access to educational programs, services, activities, and events. For resources on creating accessible documents and videos, refer to our website with our getting started resources.

Complete this Qualtrics Project Request Form to hear from an OIT consultant about one of the following

  • Adding a vendor’s product (integration) to Brightspace
  • Creating a non-academic Brightspace course
  • Retrieving Brightspace data
  • Process improvement using OIT supported technologies
  • Other projects as requested

Contact Us

Katie Brown

Katie Brown

Director, Office of Instructional Technology

(219) 989-8333


Jessica Orr

Jessica Orr

Senior IT Business Analyst

(219) 989-2573


Lara Wolters

Lara Wolters

Senior IT Business Analyst

(219) 989-2520


Kathy Siefert

Kathy Siefert

LMS and Office Administrator


PWRS 224