Office of Instructional Technology

We support innovative education for students through analysis and collaborative discussion to provide solutions that enhance instruction and increase efficiencies for student success and learning.

  • (219) 989-2873
  • Monday – Thursday 9 a.m. – 4 p.m.
  • Friday: 11 a.m. – 2 p.m.

Connect for a 1:1 Consultation

Call into the Virtual Help Desk from your Phone

Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 558 8656 US (New York)
+1 301 715 8592 US (Washington D.C)
+1 346 248 7799 US (Houston)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
Meeting ID: 701 586 7709
Passcode: 985311

Visit the Hammond campus for face-to-face support

  • Monday – Thursday 9 a.m. – 2 p.m.

All appointments must be made 24 hours ahead of time, during regular business hours.

Our staff will reply promptly with confirmation or to request a different day/time. Email to begin the conversation.

Supported Services


Log Into Brightspace

Instructor Resources
Review tips and tricks for start and end of semester as well as helpful guides.
Instructor Training Course

Student Resources
View guides and tutorials for functioning in Brightspace.
Student Training Course

Computer screen with graphs and data

Screen Recording Tools

Kaltura for Students
Offers easy screen recording capabilities for capturing voice over with presentations or videos.

Faculty/Staff Tools
From user-friendly Kaltura, to Camtasia, to the Video Express Room, determine which tool can best meet your recording needs.

Additional Areas of Support

The Respondus tool, for faculty, is an exam-creation and testing tool that can be used to import/export assessments to and from the LMS, Brightspace.

It can be accompanied by a LockDown Browser & Monitor tool, for students, that prevents navigating outside a testing window during testing time.

Faculty Resources
Student Resources

Zoom in Brightspace
Zoom provides remote conferencing services with video, chat, screen share, and is mobile friendly.

Zoom Accounts and FAQ
Connect with the CSC for assistance with your Zoom account and to read through the FAQ.

Available to faculty and staff, this powerful survey tool lets you create, distribute, and track surveys that can be as simple or as complex as needed to meet your needs.

Refer to our website for resources on getting started.

PNW is committed to providing equal access to educational programs, services, activities, and events. For resources on creating accessible documents and videos, refer to our website with our getting started resources.

OIT Events

Oct 18

Midterm Grade Submit Demo

Join the Office of Instructional Technology (OIT) staff for a brief demo of the grade submit tool in Brightspace. Review how to push midterm grades from Brightspace to MyPNW/Banner.