A two-factor authentication system, BoilerKey significantly improves the security of protected computer systems and accounts by requiring two forms of verification before access is granted.
Admitted students, please wait 48 hours after accepting your offer of admission to set up your student account and BoilerKey.
Why Does PNW Use BoilerKey?
The primary reason for using the BoilerKey is that it is more secure. Two-factor authentication increases the level of security by using something you know (career account username and either a password or PIN) and something you have (a physical token or the Duo Mobile application on your smartphone).
As the number of systems using the BoilerKey for access increases, your value in using the BoilerKey also increases.
Use BoilerKey to Access:
- Student Email
- myPNW Portal
- Sites via one.purdue.edu
Use Your Password to Access:
- Staff Webfiles
- Campus Computers
- Staff Email
- Office365 via Purdue
Frequently Asked Questions
There are two ways to recover/reset your BoilerKey password if you have forgotten it:
1. Call the CSC (219-989-2888) or visit them in Hammond (Powers 216) or Westville (LSF 206).
2. Access the BoilerBot AI assistant 24/7.
Duo Mobile is the smartphone application that manages your BoilerKey account.
If you do not use your smartphone for your BoilerKey, you will need a hard token to generate your BoilerKey.
Before you get rid of your old phone and upgrade to a new one, follow these steps to replace your BoilerKey.
- Go to the BoilerKey website and login with your current BoilerKey.
- Click the option to Replace your Duo Mobile BoilerKey.
- Click the replace option next to your old phone’s name, and follow the steps to set up your new phone.
If you know you won’t have access to the old phone when you upgrade, make sure you visit the BoilerKey website and choose Obtain List of BoilerKey One-Time Use Backup Codes to have a couple on hand to help you follow those above steps.