We do more than you might think! From application support to security training, explore all the services IS offers.

Services, A to Z

PNW is committed to providing equal access to educational programs, services, activities and events. Explore guidelines for promoting accessibility.

Accounts and Passwords
You’ll use your PNW username and password to access a range of digital services! Learn more about creating and changing your accounts.

Audio-Visual Services
We install and maintain classroom and broadcast-technology equipment on campus, providing an array of audio-visual support systems for academic and college-related non-academic purposes.

Banner is PNW’s student information system. See how to request access to Banner’s administrative pages and document management system.

A two-faction authentication system, BoilerKey significantly improves the security of protected computer systems and accounts by requiring two forms of verification before access is granted.

Brightspace is a learning management system created by Desire 2 Learn (D2L) that replaced Blackboard.

From narrating PowerPoint slides to creating in-video quizzes that integrate with Brightspace, you can use this computer-screen recording and video-editing software to enhance learning.

Computer Replacement Standards
To maintain high technology standards as well as high-level technical support, all staff/faculty computer purchases should follow these recommended computer hardware standards.

Customer Service Center
Need technical assistance? PNW’s Customer Service Center is ready to help!

EDUCAUSE provides extensive access to insight on a range of IT topics. This resource is made available by Information Services to all PNW faculty and staff.

E-mail Distribution Lists
E-mail distribution lists are used to send an email to multiple people without having to add each name to the To, Cc, or Bcc line individually.

Exchange Online
Exchange Online is a cloud-based service that allows faculty and staff to access their email, calendar, and contacts on multiple devices via the web.

Every student is provided with a Gmail account with more than 6 gigabytes of storage, fast Google search and powerful spam protection.

Google Apps (Google Drive, Google Docs, Google Slides, Hangouts and Meet)
This set of cloud-based applications found within your PNW Google account can store files and media, provide collaborative opportunities, support video conferencing and sync across devices.

Google Meet
Google Meet is a video conferencing app. It is the business-oriented version of Google’s Hangouts

Instructional Classrooms
From flexible learning spaces to lecture-capture rooms, find the right space for your classroom.

Available to faculty and students, this platforms offers easy, adaptable video recording in classroom and personal settings.

Labs and Classrooms
Explore the computer and software offerings available in PNW’s on-campus labs and classrooms.

Microsoft Office 365 (OneDrive, OneNote, Word, PowerPoint)
Office 365 is an online cloud-based platform that uses your email to store files and media, provide collaborative opportunities and sync across devices.

Office of Instructional Technology
We provide faculty, staff, and students the resources necessary to use technology as a tool to achieve their educational and operational goals.

Students, faculty and staff all have a set budget each semester for printing documents on campus.

PNW Mobile App
The PNW mobile app is available on Android phones and tablets, iPhone/iPad and desktop devices. It is free to use and available for download now.

Available to faculty and staff, this powerful survey tool lets you create, distribute and track surveys that can be as simple or as complex as needed to meet your needs.

This exam-creation and testing tool is accompanied by a LockDown browser that prevents navigating outside a testing window during testing time.

Scantron is a quick way to automatically grade multiple-choice and true/false type tests. It provides numerous reports, including grade distribution, item analysis and individual student test reports.

SharePoint is a web-based collaboration platform from Microsoft that incorporates document management, sharing, editing and workflow as well as functions for wikis, blogs, personalization and more.

Software Center
Faculty and staff can use the Microsoft Software Center to self-service install software on Windows-based, PNW-owned computers managed by IS.

Software Learning eConference
As we approach the beginning of the Fall semester, we cordially invite you to join us for the first ever, Software Learning eConference.

Storage (Google Drive, H:, R:)
Students, faculty and staff have remote/networked options for storing and accessing files.

Virtual Desktops (VDI)
Virtual desktops provide the ability to connect to on-campus computers from virtually anywhere. When campus is closed, professors may provide VDI access to the same lab computers you use in person.

Creating a virtual private network (VPN) lets a user “put” their home machine on the PNW network, allowing access to many of the same resources as your work or lab machine on campus.

WebEx is an on-demand collaborative web meeting and conferencing software used to present webinars, hold class online or provide virtual office hours.

We offer Wifi service across PNW’s campuses, including Eduroam, our log-in wifi service for students, faculty and staff, and a guest AT&T Wifi

Zoom provides remote conferencing services that combines video conferencing, online meetings, chat, and mobile collaboration.