IT Status

We have received notice that an internal Microsoft outage is preventing some users from being able to access Office 365 web applications, including Outlook, Teams, Sharepoint Online, and Onedrive.  Affected users may experience significant load times or a “Network Error” when trying to access their staff email using the web version.  We recommend using the local client version for Outlook, Teams until this issue is resolved.

Start: 10:30, Monday, 06/05/2023

End: 12:45, Monday, 06/05/2023

Due to an issue in the Computing Center at West Lafayette, the Video Express services in Hammond and Westville will be unavailable until further notice.

Users who need to use the Video Express service should contact the CSC for other options.

Technicians are working  to find a solution.

Start: 11:00 am, Friday, 07/01/22
End: 11:00am, Monday, 06/05/23

Enterprise Applications will be applying quarterly Oracle patches to our production databases.  The following applications will be unavailable during the maintenance:

• MyPNW
• DegreeWorks
• Unitime
• Banner
• Cognos

Start: 5:00pm, Saturday, 06/03/2023
End: 9:00pm, Saturday, 06/03/2023

We received notification that the Box cloud storage website was partially offline, loading very slowly if at all. Per Box technicians, it only affected the web app and not the installed Box client, and has since been resolved.

Start: 2:22pm, Thursday, 06/01/2023
End: 2:55pm, Thursday, 06/01/2023

Due to scheduled network maintenance, users may experience intermittent difficulties accessing phone service from the Hammond.

Additionally, the following licensed software products may be unavailable:

Siemens (SPEED)/STAR-CCM+

Autodesk Products
Wolfram Mathematica
ANSYS
JAWS

Start: 7:00pm, Saturday, 05/20/2023

End: 10:00pm, Saturday, 05/20/2023

Enterprise Applications team will apply Banner upgrades to the production database.
The following applications will be unavailable during this maintenance:
• Banner

Start: 6:00am, Sunday, 05/21/2023

End: 7:00am, Sunday, 05/21/2023

The DocuSign website is experiencing issues and has been taken down for maintenance. Users are currently unable to use it to sign documents digitally. DocuSign technicians have been notified and are working to resolve the issue.

Start: 12:46pm, Monday, 05/15/2023
End: 1:46pm, Monday, 05/15/2023

Enterprise Applications team will apply Banner upgrades to the production database.
The following applications will be unavailable during this maintenance:
• Banner
• Cognos
• MyPNW Portal
• Degree Works
• Unitime

Start: 5:00pm, Saturday, 05/13/2023

End: 10:00pm, Saturday, 05/13/2023