Policies, Procedures and Forms

Policies

The Office of Instructional Technology can train and assist faculty and staff in creating accessible documents and emails and captioning videos.

  • Email
  • PDF and Word Documents
  • PowerPoint
  • Video Captioning

For  more information on our accessibility assistance policy, review our Accessibility Request Procedures.

To request accessibility training, fill out our training request survey and choose Accessibility from the training topic menu. To request accessibility project assistance, fill out our PNW Accessibility Project Assistance Intake Survey.

To learn more about Information Services Acceptable Use policies, click on the links below:

The creation and dissemination of knowledge is a defining characteristic of universities and is fundamental to Purdue University’s mission of learning, discovery and engagement. Delivery of information electronically is central to carrying out this mission. Acknowledging this fact, the University is committed to ensuring equal access to information for all its constituencies.

Purdue University has created a Electronic Information, Communication and Technology Standard (S-5) that establishes minimum requirements for the accessibility of Electronic Information, Communication and Technology necessary to meet the University’s goals and ensure compliance with applicable law.

Expectations and Extensions

Requests for extensions or exceptions to the Policy will be evaluated on a case-by-case basis by the campus Equal Opportunity Officer. A request for an extension or exception must be made, in writing, to your campus Equal Opportunity Officer. At West Lafayette, that is the Director of the Office of Institutional Equity. The Equal Opportunity Officer will evaluate each request on a case-by-case basis. Requests for extensions should include the reason compliance cannot be accomplished in the requisite time frame along with an anticipated time frame for compliance and/or the proposed alternative. Requests for exceptions may be granted where compliance is not technically possible or may require extraordinary measures due to the nature of the information and the intent of the Web page. Requests for exceptions must be based on issues other than cost alone.

Auditing

The Office of Institutional Equity (OIE) will use Compliance Sheriff to conduct random audits of web accessibility for Purdue University Web pages and individual Web pages that conduct university related business. Based on these audits, OIE will provide individualized feedback and guidance so accessibility can be improved.

For a list of Audio Visual Services Guidelines, visit the AV Policy Page.

Event Assistance:

If you need Audio-Visual Services assistance with an event, please fill out the Event Assistance Request Form. Please note, AV is happy to assist with audiovisual projects, however they require two weeks advance notice in order to complete larger requests. Smaller requests may be accomplished with 48 hours advance notice. Also please note, we are not equipped to handle all requests, therefore some projects may be outsourced at the requesting department’s expense.

Project Assistance:

If you have a project with which you need AV Assistance, please fill out the AV Project Assistance Request Form.

AV Services Fees

There is no labor charge for university events which occur on campus during audio visual services normal operating hours. However, events which occur outside normal operating hours may incur labor costs and over time fees. Visit the AV Services Fees page for a costs breakdown.

Procedures

Information Services supports University owned technology equipment, software, and peripherals in ways that ensure an efficient, cost effective, reliable and secure computing for the campus community.  All departments are responsible for making technology purchases that are sustainable, secure, accessible, and compatible with existing technology systems and services.  To ensure the continued efficiency, reliability, accessibility and security of University technology systems, Information Services has established the following guidelines and procedures for all technology purchases.

Technology Purchase Guidelines

Information Services supports University owned technology equipment, software, and peripherals in ways that ensure an efficient, cost effective, reliable and secure computing for the campus community.  All departments are responsible for making technology purchases that are sustainable, secure, accessible, and compatible with existing technology systems and services.  To ensure the continued efficiency, reliability, accessibility and security of University technology systems, Information Services has established the following guidelines and procedures for all technology purchases.

Departments that wish to procure electronic and information technology with departmental funds regardless of dollar value or through other funding sources must notify the Information Services via the New Technology Procurement Statement of Purpose Form. Technology includes:

  • software applications and operating systems
  • web-based Internet and Intranet information and applications
  • telecommunication products (phone systems, voicemail systems)
  • video and multimedia products (videos and displays)
  • self-contained, closed products (kiosks, ATMs)
  • desktop and portable computers

Purchases that DO NOT need to be submitted for review are:

  • computer mice
  • computer keyboard (when purchased alone)
  • flash drives
  • hard drives
  • power supplies and batteries
  • installation equipment (wall mounts, mounting brackets, cables)

Completion of the process is critical to ensure PNW is maintaining compliance with various regulatory agencies, applicable licenses and duplication of systems does not occur.

Several factors must be considered to ensure University compliance requirements are met and unnecessary risk is not introduced to the computing environment such as:

  • accessibility of the solution using assistive/adaptive technology (meets ADA requirements)
  • anticipated use of restricted University data
  • use of the campus data network (Information Security Policy, Server Management Guidelines, bandwidth requirements, Payment Card Industry requirements, etc.).

After completing the New Technology Procurement Statement of Purpose a representative from IS will be in touch with you within five business days to discuss your request and next steps.

To learn more about specific Information Services Security Procedures, click on the links below:

In order to ensure compliance, departments must submit the following information and receive approval from IS.  Failure to follow these procedures may result in a delay in the procurement of the electronic and information technology.

  • Complete the New Technology Procurement Statement.
  • Complete the Customer Accessibility Questionnaire.
  • Provide IS and Procurement with the necessary Vendor information.

Visit the IS Overview of the Review Process for New Software page to learn more.

Computer Replacement is an Information Services (IS) program created to replace aging office computers with current, secure, high-performance desktop and laptop computers at a subsidized cost.

Visit the Computer Replacement Program Overview Page and CRP FAQ Page to learn more.

Forms

If you would like to request PC access to the Local Area Network (LAN) please download and fill out Form 51 (PDF). Return the completed form to Powers 216 or sent via PDF attachment to csc@pnw.edu.

If you are interested in obtaining digital signage for your department, please fill out the Digital Signage Request Form.

Please note:

  1. The area requesting the unit is financially responsible for all aspects of purchase and installation of the monitor including materials, electrical work, cabling, and mounting
  2. The area requesting the units will also be responsible for replacing the unit when it breaks or reaches end-of-life
  3. If the area decides to remove or fails to replace a broken monitor, that unit will be financially responsible for any repair or fixes needed to restore the area to its prior state, i.e., patching holes in walls or ceilings, replacing wallpaper, etc

For a complete outline of the Request for Admin Rights procedure, visit Security Admin Rights Request Procedure Page.

To improve campus security, administrative access to local systems will be limited.  The limited access will allow users access to most administrative controls with some restrictions.  Installation of software and hardware that make changes to the underlying operating system will require the assistance of the Customer Service Center.  These security changes will assure the highest level of stability for your Purdue Northwest-owned computer.  This will also help with the overall security of our University’s network, which includes sensitive data.

For users with a business need for elevated access, complete the administrative rights request form.

If you need Audio-Visual Services assistance with an event, please fill out theEvent Assistance Request Form. Please note, AV is happy to assist with audiovisual projects, however they require two weeks advance notice in order to complete larger requests. Smaller requests may be accomplished with 48 hours advance notice. Also please note, we are not equipped to handle all requests, therefore some projects may be outsourced at the requesting department’s expense.

There is no labor charge for university events which occur on campus during audio visual services normal operating hours. However, events which occur outside normal operating hours may incur labor costs and over time fees. Visit the AV Services Fees page for a costs breakdown.

If you have a project with which you need Audio-Visual Services Assistance, please fill out the AV Project Assistance Request Form.