IT Status

Current status of PNW Information Technology systems and services.

Current Alerts

There are no major alerts at this time.

Scheduled Maintenance

(see: “When are the PNW Information Services Maintenance Windows?“)

Currently there is no Scheduled Maintenance.

Recent Resolved Issues (30 Days)

Networking will be performing OS updates on Westville’s border firewalls to resolve issues with logging and to stay up-to-date with security advisories.

There will be no impact to network services due to redundancy

Start:  11:00 pm, Wednesday, 11/19/2025

End:    2:00 am, Thursday, 11/20/2025

Several Purdue and non-Purdue websites and services were unavailable due to a global outage affecting Cloudflare. Affected sites included (but not limited to) BoilerLink, eFax, and any page using Captcha prompts.

Start: 5:50 am, Tuesday, 11/18/2025
End: 11:30 am, Tuesday, 11/18/2025

Some devices were unable to access the main PNW website and other services that use pnw.edu as their domain (i.e. pnw.edu, pnw.edu/status).  This appeared to only affect devices on-campus, primarily on Google Chrome (although the error can occur on other browsers).

This error could be bypassed by some users by manually adding the “www.” at the beginning of the address, i.e. “www.pnw.edu”, or by using a link to reach the page.

Start: 10:20am, Thursday, 11/06/2025
End: 1:00pm, Thursday, 11/06/2025

Networking will be enabling a new uplink for the switch stack in the Gyte 52 telecom room.

This will briefly interrupt network (wired, wireless, and VoIP) service for the east side of Gyte’s ground and first floors

Start:  5:00 pm, Saturday, 11/01/2025

End:    6:00 pm, Saturday, 11/01/2025

Networking will be addressing a server that handles authentication for eduroam on the Westville campus.

Users will be intermittently unable to connect to eduroam in Westville while changes are being made.

Wired service and attwifi will be unaffected, No impact is expected.

Start:  10:00 pm, Monday, 10/27/2025
End:    11:00 pm, Monday, 10/27/2025

Networking will be changing the voice vlan which CHC uses, which will temporarily interrupt voice service, while phones restart to apply the change. This change is being done in order comply with the e911 requirement to locate end users in the event of emergency.

Start: 8:00pm, Thursday, 10/23/2025
End: 9:00pm, Thursday, 10/23/2025

PNW Enterprise Applications team will apply Banner upgrades to the production database.

The following applications will be unavailable for maintenance:
• Banner
• Cognos
• MyPNW Portal
• Degree Works
• Unitime

Start: 5:00 PM, Saturday, 10/25/25
End: 11:00 PM, Saturday,  10/25/25

Networking will be re-addressing a network authentication server in the Westville campus during the below maintenance window. Users will be briefly unable to connect to Eduroam in Westville during the maintenance. This will not affect ATT WiFi or wired connections.

Start: 11:00pm, Monday, 10/20/2025
End: 1:00am, Tuesday, 10/21/2025

Some shared services housed at Purdue West Lafayette may also be affected by issues. Please visit the Purdue IT Status Page for more information.

Purdue IT Status


How can I get IT Notice updates?

Emergency IT Notices are sent to e-mail distribution lists containing users that are affected:

  • #PNW_All_Faculty_and_Staff
  • #PNW_All_Students

Non-Emergency IT Notices, and Scheduled Maintenance notifications are sent to the e-mail distribution list:

  • #PNW_ITNotice

Users will need to opt-in to this distribution list if they would like to receive these updates.  How to join/leave e-mail distribution lists.

All IT Notices and Scheduled Maintenance notifications will be posted to this site.